Refund policy

Please note, order cancellations must be requested within 24 hours of the order being placed. Any cancellation requested after 24 hours is subject to denial, or a 15% restocking fee. 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@youvegotgreattaste.store. 

The customer(s) is responsible for all return shipping costs if the item(s) do/does not suit their needs and/or likes. A few examples of this would be if an item is ordered by mistake, the color/quality is not to the customers liking, didn’t fit a specific need, etc. If the items arrive in damaged or defective conditions, YGGT will cover the cost of replacement shipping. We reserve the right to send a replacement for any damaged item(s) before we issue a refund.  If an item arrives with a manufacturing defect or damage caused in transit, contact Customer Service immediately at help@youvegotgreattaste.store.

We will ask for photos to determine the best course of action. All claims must be made within 7 days of delivery. Any claims made after 7 days will not be accepted. YGGT reserves the right to decline returns or exchanges of items that are not in as-new conditions due to damage or misuse by the customer. You've Got Great Taste also reserves the right to decline returns or exchanges not made within the 7-day period.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at help@youvegotgreattaste.store. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Imperfect sales and Clearance Merchandise

We cannot accept returns on any Imperfect sales or Clearance Merchandise. All sales are final on Imperfect Sales or Clearance Merchandise.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at help@youvegotgreattaste.store.